Legal helplines and phone-based services are a valuable part of the network of legal delivery tools. Legal helplines may perform brief services such as making phone calls, preparing documents, explaining court procedures, making referrals to other programs, or serving as the intake center for a full-service program.
NCLER is available to provide consultations to legal helpline and phone-based service providers. Contact us at ConsultNCLER@acl.hhs.gov.