Case Consultations

NCLER provides free case consultation assistance for attorneys and professionals seeking more information to help older adults. Topics can include: Advance Planning, Elder Abuse, Guardianship, Health/LTSS, Economic Security, Supported Decision-Making, Consumer Protection, and Housing. Please contact for assistance.

National Legal Training Curriculum

NCLER offers a National Legal Training Curriculum to the legal and aging network. Trainings are offered in eight areas: Health and Long-Term Services and Supports, Economic Security, Advance Planning, Supported Decision-Making, Guardianship. Elder Abuse, Consumer Protection, and Housing. Legal Basics Training occurs on the second Tuesday of the month at 11am PT/2pm ET; Advanced/Hot Topics Training occurs on the third Wednesday of the month at 11am PT/2pm ET. Each basics training is accompanied by a Chapter Summary while an Issue Brief supplements each advanced training. Written materials are available for download below.

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Recent/Upcoming Trainings

WEBINAR: Medical Debt Strategies for Older Consumers

By Emma Messore | NCLER, WEBINAR
When: Wednesday, October 18th, 2017, at 11:00 a.m. PT/2:00 p.m. ET

Medical debt affects tens of millions of consumers. It is one of the most prevalent types of consumer debt, with one in five Americans being contacted by a debt collector over an unpaid healthcare bill. Of elders and non-elder consumers, 20% have at least one medical debt collection item in their credit reports. Elders may struggle to pay Medicare premiums and copayments, and are more likely than younger consumers to file for bankruptcy due to medical expenses

This free webcast, Medical Debt Strategies for Older Consumers, outlines the issues facing older consumers and offers strategies to address the challenges. This session will highlight the various health care and medical debt protections which may be available to older consumers.

Closed captioning will be available on this webcast. A link with access to the captions will be shared through GoToWebinar’s chat box shortly before the webcast start time.

Jenifer Bosco, Attorney, National Consumer Law Center

Click to read more

WEBINAR: Legal Basics: Medicaid Long-Term Services and Supports, at Home or in Congregate Settings

By Emma Messore | NCLER, WEBINAR
When: Tuesday, October 10th, 2017, at 11:00 a.m. PT/2:00 p.m. ET

Long-term services and supports (LTSS) are vital to millions of Americans. According to a Department of Health & Human Services Research Brief, of persons turning age 65 today, 52 percent will need some form of LTSS in the future. In many cases, the necessary LTSS will be funded through Medicaid. The financing and quality of LTSS often depend upon Medicaid laws and policies. Despite the importance of these laws and policies, they often are not well known among both consumers and aging network professionals.

As a follow-up to September’s Legal Basics: Medicaid 101 presentation, this legal basics webinar will provide an overview of LTSS that will include both home and community-based services and institutional care. The discussion and materials will address care provided at home, at a day center, in an assisted living facility, or in a nursing facility. The webinar will be useful to legal advocates, service providers, and other members of the aging services network.

Closed captioning will be available on this webinar. A link with access to the captions will be shared through GoToWebinar’s chat box shortly before the webinar start time.

Eric Carlson, Directing Attorney, Justice in Aging
Jennifer Goldberg, Directing Attorney, Justice in Aging

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WEBINAR: Updates on Managed Care for Dual Eligibles and Medicare Coordination Programs

By Emma Messore | NCLER, WEBINAR
Wednesday, September 20th at 11:00 a.m. PT/2:00 p.m. ET

Dual eligible individuals, those with both Medicare and Medicaid coverage, represent the most medically needy and costly population for both Medicare and Medicaid. In an effort improve health outcomes and reduce healthcare spending, the Centers for Medicare and Medicaid Services (CMS) has been testing financial alignment demonstrations in thirteen states to better coordinate and integrate care for dual eligibles.

What has been learned from these demonstrations so far? What are the take-aways for states that did not participate? This webinar will provide an update on these dual eligible demonstrations and review early evaluations of the programs.

The webinar will also cover other recent efforts by CMS to address issues unique to dual eligible including issues around access to durable medical equipment.

Following the training, the audience will have a better understanding of the two models being tested in the demonstration, the fully capitated model and the managed fee-for-service model. They will also know about challenges and innovations during the almost four years since the demonstrations were launched and what further evaluation is being planned.

This is an advanced webinar. Legal service attorneys and aging and disability network professionals who work with dual eligibles are encouraged to attend.

Georgia Burke, Directing Attorney, Justice in Aging
Amber Christ, Senior Staff Attorney, Justice in Aging

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Legal Basics: Medicaid 101

By Emma Messore | NCLER, WEBINAR
When: Tuesday, September 12th, 2017, at 11:00 a.m. PT/2:00 p.m. ET.

Understanding Medicaid is a key to understanding the health and long-term care delivery system for older adults. Every year, over 6 million older Americans rely on Medicaid every year to pay for necessary health services. Over two-thirds of all older adults who receive long-term care at home or in a nursing facility, participate in the Medicaid program.

This free webinar, Legal Basics: Medicaid 101, will provide participants with a basic primer on the Medicaid program. It will explain the formation of Medicaid, Medicaid funding, key Medicaid protections, and Medicaid’s role in paying for health and long-term care for older adults.

Eric Carlson, Justice in Aging
Amber Christ, Justice in Aging

We are holding a repeat session of this webinar on Tuesday, October 3rd at 11:00 a.m. PT / 2:00 p.m. ET. You can register HERE

Click to read more

Training Library

Please be aware that not all videos are completely accessible, but we are working on an update. If you have any issues accessing the videos, please contact

Legal Services Development

NCLER provides training and technical services to states and programs working to improve legal services development. This resource support is designed to enhance the quality, cost effectiveness, and accessibility of legal assistance and elder rights programs provided to older persons with the greatest social or economic need.

NCLER has produced a two-part webinar series exploring the key aspects of the Legal Assistance Developer (LAD) role and detailing how LADs can significantly strengthen their state’s legal delivery system. In the first webinar, Legal Assistance Developer 101 , presenters explore the LAD role, including how LADs can target legal assistance to those who need it most and how to prioritize the most critical issues for legal help. In Legal Assistance Developer 102 , the presenters take a deeper dive into the LAD’s role in developing Statewide Standards. The webinars are accompanied by an issue brief on Developing State Standards of Delivery (PDF 86kb) and an issue brief on legal Capacity Assessment (PDF 121kb).